One Hundred Eighty (180) Day Refurbished Product Limited Warranty
SharkNinja Operating LLC warrants this product to be free from material defects and workmanship for a period of one hundred eighty (180) days from the date of purchase when utilized for normal household use, subject to the following conditions, exclusions and exceptions.
The liability of SharkNinja Operating LLC is limited solely, at our option, to either: 1) the cost of the repair or replacement of the unit with a refurbished unit; or 2) an upgrade to a similar model refurbished unit of equal or greater value. Replacement units/parts will be warranted for the remaining portion of the original (180) one hundred eighty day warranty period.
This Limited Warranty does not cover normal wear of parts and does not apply to any unit that has been tampered with or used for commercial purposes. This Limited Warranty does not cover damage caused by accident, misuse, abuse, negligent handling, incorrect voltage, vandalism, unsuitable environments, damage due to faulty packaging or mishandling in transit, natural disasters or other damages beyond SharkNinja Operating LLC’s control. This Limited Warranty does not cover damage or defects caused by or resulting from damages from shipping or repairs, service or alteration to the product or any of its parts, which have been performed by a repair person not authorized by SharkNinja Operating LLC. Since this unit has been represented and sold as a refurbished item, this Limited Warranty does not apply to cosmetic damages or defects, including, but not limited to, scratches, scuffs, dents, or dings. Operating the unit in violation of the instructions in the owner’s manual will void the warranty terms.
If your appliance fails to operate properly while in use under normal household conditions within the Limited Warranty period, you may return the complete appliance and accessories with proof of purchase and date, freight prepaid. For Customer Service support and product specialists, call 877-581-7375.
If the appliance is found by SharkNinja Operating LLC to be defective, in SharkNinja Operating LLC’s sole discretion, we will repair or replace it as set out in the second paragraph above, free of charge. Proof of purchase date and a check made payable to SharkNinja Operating LLC in the amount of $19.95 to cover the cost of return shipping and handling must be included.*
Non-durable parts including, but not limited to, filters, brushes and electrical parts which normally require replacement are specifically excluded from this Limited Warranty.
This Limited Warranty is extended to the original purchaser of this refurbished unit. The responsibility of SharkNinja Operating LLC, if any, is limited to the specific obligations expressly assumed by it under the terms of this Limited Warranty. In no event is SharkNinja Operating LLC liable for incidental or consequential damages to anyone of any nature whatsoever. Some states do not permit the exclusion or limitation of incidental or consequential damages, so the above may not apply to you.
This Limited Warranty gives you specific legal rights, and you may also have other rights which vary from state to state or from province to province.
*IMPORTANT: Carefully pack item to avoid damage in shipping. Be sure to include proof of purchase date and to attach a tag to item before packing including your name, complete address and phone number with a note giving purchase information, model number and what you believe is the problem with the item. We recommend you insure the package (as damage in shipping is not covered by your warranty). Mark the outside of your package “ATTENTION CUSTOMER SERVICE”.