-[[cart.totals.rebate | currency : cart.currency.symbol]]
If you recently ordered a Shark® or Ninja® product and would like to inquire about the status of your order, please submit the information below.
Due to delays with select carriers, please anticipate longer than normal delivery times and a 24-48 hour delay in the receipt of tracking information. The information found here and on the carrier's website will update with any new details as soon as they become available.
Enter the first 8 digits of your order confirmation number, excluding -00.
On the bottom of your box, you should see the model number near the bar code.
The main body of the vacuum (back of the unit) should have a rating label that features your model number.
Your product's model number is listed on the front cover of your instruction booklet.